Responsible for the administration and daily operations of the Branch Office, oversees business development, profitability and productivity of the Branch.
Key Responsibilities:
* Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
* Conducts daily operation assessments to ensure growth of the branch.
* Monitors daily production and releases of the branch and provides updates of the branch operations status.
* Maintains client and employee contact in the work area to ensure quality service is being applied.
* Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.
* Prepares Competitors' Analysis and Market Changes Report and submits to Immediate Superior.
* Spearheads marketing saturation drives.
* Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.
* Implements the business plans and programs designed by the Marketing Group.
* Delivers marketing activity within the agreed budget.
* Reports regularly the performance of branches to the Immediate Superior.
* Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.
* Handles client complaints or concerns escalated by the staff.
* Represents the branch during Management Committee meetings and other internal/external meetings.
* Performs other work-related functions and duties that may be assigned.
Key Requirements:
Degree in Business Management, Sales or Marketing, or other related course is a plus
* With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
* Should have technical marketing skills, relevant product and industry knowledge
* Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
* Capable to solve amicably customer's/client's complaints
* Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
* Willing to train in Ortigas Pasig for two (2) weeks (hotel, food, and travel expenses will be covered by the company).