Counter Supervisor Sorsogon

**OVERSEE DAY-TO-DAY OPERATIONS**: Run the day-to-day activities of the department
- MANAGE COUNTER STAFF
Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports)
- MANAGE OPEX
Manage the operating budget of the department by ordering the right number of supplies, monitoring use & safekeeping of extra items
- MONITOR EQUIPMENT & PERIPHERALS
Inspect completeness & ensure that counter equipment & peripherals are in good working condition ensure serial number & correctness of items for pull out
- DISSEMINATE NEW DIRECTIONS
Inform counter team of new processes, procedures & promotions assist during transaction processing when 'Manager/Supervisor' function is required
- ADMINISTER END-OF-DAY-ACTIVITIES
Generate & check the Operator Turnover Report (OTR) per cashier to establish overage/shortage incurred by each cashier

**Qualifications**:

- With at least 1 year of experience in bank operations or counter-cashier functions
- Knowledgeable in credit card transaction processes
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store SORSOGON
- Full-time positions available

**OVERSEE DAY-TO-DAY OPERATIONS**: Run the day-to-day activities of the department
- MANAGE COUNTER STAFF
Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports)

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