Costumer Relations Officer

CUSTOMER RELATIONS OFFICER



Job Summary:

The position is mainly responsible for keeping all customer and vehicle data, performing advance booking, telemarketing for service due units, requisition of all the payment of sublets and submission of reportorial requirements on time.
Together with Service Advisor he/she helps in doing follow-up and gathers customer feedback to improve service ensuring over-all customer service satisfaction.
Qualifications:

Graduate of any four (4) year course.
At least one (1) to two (2) years of working experience on related position.
Presentable and Smart, and with excellent communication skills.
Must be customer oriented and customer-focused.
With at least a year of working experience of the same job in automotive industry is an advantage.
Benefits:

Medical Insurance (100% subsidy by the company)

Accident Insurance (Covered from 1st day of employment)

5 days Service Incentive Leave upon regularization

10 days vacation leave & 5 days sick leave upon 1 year of employment

Bereavement Leaves (3 days with Pay)

Government-mandated Leaves (Applicable)

Internal & External Training Programs

Eye Care & Dental Assistance (w/partnered Clinics)

Statutory Contributions (as mandated by labor law)