Content Quality Advisor

You will use your in-depth process and service knowledge in your area of expertise to ensure that service-level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelez International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Your specific process area Working in a shared service organization Being a good team player and influencing others Process design and mapping, and business requirement gathering experience Communicating effectively, applying interpersonal skills, and taking initiative What you need to know about this position: You will support elements of the site's quality system, including internal documentation and change management control including quality policies amendments, internal audits, effective PDCA cycles, and CAPA system management and management review.
What extra ingredients you will bring: Capability to develop standard documents and guides Strong organizational ability Self-directed based on established priorities Working efficiently on a team Flexibility and adaptability to meet customer/business requirements Attending to detail and following written instructions Strong computer system skills – MS office applications (Word, Visio, Excel, PowerPoint, SharePoint) Relevant experience in a quality role within the shared service industry is an asset Education / Certifications: Bachelor of Science in Industrial Design, Journalism & or an equivalent course Job-specific requirements: 1-2 years experience in standard document/content writing Fresh graduates can be considered Hiring criteria You should have or be completing the following to apply for this opportunity.
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