Contact Processing Center Specialist

The Contact Processing Center Specialist is responsible for efficiently managing incoming and outgoing communications within the Contact Processing Center. This role involves processing customer inquiries, maintaining accurate records, and ensuring a high level of customer satisfaction. The specialist will collaborate with various teams to provide timely responses and solutions to customer needs.

Qualifications:
• SHS Graduates with at least 6 months and above work experience
• High School Graduates with at least 6 months of continuous call center experience
• Willing to work on holidays and weekends
• Willing to work the night shift and on shifting schedules

Benefits:
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional development and advancement