Concentrix Baguio Hiring Call Center Agents

Details of the offer

CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.

JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services

BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential (when applicable)
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment

CANDIDATE PROFILE
• 18 years old or above
• computer literate
• must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated SENIOR High School (K-12)
• not tied up with academics; not currently studying nor enrolling for school
• fresh graduates are encouraged to apply
• call center experience is a definite ADVANTAGE but not required.

NOTE: Applicants under the K-12 curriculum, should be graduates of SENIOR High School because Junior High School graduates will strictly not be accepted.


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Customer Service Representative - Csr - No Experience Needed

Attracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer account...


Neksjob Philippines - Philippines

Published a month ago

Call Center Agent With Experience - Baguio Site

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers Sorting out customers' inquiries or requests Ensuring...


Neksjob - Philippines

Published a month ago

Call Center Agent - Site Camp John Hay Baguio

We are on a URGENT HIRING for CSR Role SITE: Site Camp John Hay Baguio SD: June 24 Qualifications: College Graduates are welcome to apply At least 6 mon...


Valeros Business Company - Philippines

Published a month ago

We Are Looking For A Call Center Associate - Get Up To 19K Pay

Attracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer account...


Neksjob Philippines - Philippines

Published a month ago

Built at: 2024-11-13T01:41:36.661Z