Compliance Manager

**Skills and Qualifications**: Strong written communication skills and ability to design processes.Experience in launching new accounts and a deep understanding of different metrics for
various BPO industries.
- Strong client relationship management skills and building and maintaining client trust and
satisfaction.
- In-depth knowledge of BPO operations management, including workflow optimization, quality
assurance, and performance management.
Experience in developing and delivering leadership training programs.Understanding of compliance requirements and the ability to enforce compliance policies and
procedures.
Excellent communication, collaboration, and leadership skills.Ability to analyze performance data and implement strategies for improvement.Proven track record of managing complex operations and leading cross-functional teams.Knowledge of performance management, driving compliance, and the ability to instill and
drive discipline as necessary.

**Reporting and Analysis**: Conducted comprehensive reports for management daily, weekly, and monthly.Provide insights into business performance and recommend strategies for improvement.Collaborating skills with managers, agents, clients, and senior management