Role Summary
Provide support to the Contract Management team or directly to the Client Engagement team to enable compliance of trade laws in accordance with company policies and procedures, applicable laws, and customer requirements.
Responsible for escalation of potential risks and tracking guidance and correspondence and maintaining associated documentation.
Generic Responsibilities
Understand process improvements in CGS support area and assist team in drafting checklists and process documents;
Manage SharePoint and communication records and train team members on the process by developing checklists and process documents;
Assist in introducing process measures for screening in line with changes in trade laws;
Provide individuals with positive and developmental feedback, and support any specific Legal Services training initiatives
Provide training or support to Legal Services specific training;
Ensure excellence of output of CGS team members through guidance and review support (e.g.
conducting effective QA of other team members' deliverable);
Support implementation of new initiatives in CGS support area or within Legal Services (in addition to allocated role);
Supervise, provide coaching and mentoring to Level 11 resources or below (as required).
Specific Responsibilities aligned to Role
Generate reports and provide regular updates on the daily activities and progress of tasks directly to Trade Compliance Manager;
Monitor work flow and oversee day to day activities of Denied Parties Screening Team ensuring that all processes are running smoothly;
Liaise and coordinate between GLN leads and Global Trade Compliance Team on resource management and updates;
Coordinate with other groups in researching additional information during investigations;
Collaborate with DPS Support Team and escalate any glitches, issues or irregular display in the automated screening tool;
Monitor work allocation and delegation of tasks;
Escalate risks at the earliest opportunity and provide quick remedies to issues encountered;
Maintain and update records in the SharePoint;