Communication Coach

**Aspiree, Inc.** is an executive search firm that caters to different companies from SMEs to multi-nationals across the country. Our goal is to help our clients to achieve their business objectives by providing them passionate and committed people to be their long-term partners.We are glad to let you know that we are currently in search of the following job positions that may be in line with your expertise:**Communication Coach****Job Description Summary**:The position of Communications Coach is primarily responsible for evaluating calls offshore to ensure adherence to communication and language acceptability standards. This individual is also responsible for providing coaching/feedback to offshore agents in order to develop their communication skills which results to good calls and satisfied customers. The Comm-Coach will also run supplemental training sessions and activities based on training-needs and the analysis of the results of audits.**Requirements**:- 2-3 years relevant experience- Experience as Trainer/coach from a BPO/Shared Service company- Can consider English teachers / ESL- Open to working on US shifts- Excellent problem-solving and decision-making skills- Excellent analytical skills- Excellent Performance Management skills- Bachelor's/College Degree holder**Location: Taguig****Work Setup: Onsite - Nightshift****Salary**: Php30,000.00 - Php40,000.00 per month**Benefits**:- Transportation service providedSchedule:- 8 hour shiftAbility to commute/relocate:- Taguig City: Reliably commute or planning to relocate before starting work (required)**Experience**:- Trainer/coach from a BPO/Shared Service company: 2 years (required)- English teachers / ESL: 2 years (required)