Collections Specialist | Local Account (Dayshift)

Join the fastest growing BPO company in the Philippines! Our culture makes our workplace fun, warm, and enjoyable. As we always say, life is #BetterwithSSG What You Will Do: Performs outbound callsResponsible for building relationships with customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion.Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to dateCapable of diligently responding to inquiries and other Payment, Billing and Collections concernsAble to multitask and learn business specific updates immediatelyTracks individual performance and able to identify personal performance gapTracks scheduled call back and call all pending clients on a timely manner About you: Experience in Collections is requiredKnowledgeable in computer skills (Microsoft Office)Good Verbal Communication & Active ListeningHighly motivated and should be flexible in terms of working in different shiftsAbility to personally engage a contact and effectively get the message acrossMust be goal oriented and driven to exceed expectations.