Collections Specialist

Qualifications: College graduate (BSA, or any related Accounting and Business courses) With at least 1-2 years in customer service environment and at least 1 year in Collections/Accounts Receivable Effective communication and interpersonal skills Ability to handle large volume of email communications and phone calls Willing to work onsite and night shift Job Description: Monitor the customer accounts in your assigned portfolio. Submit all customer specific documentation requirements to secure payment. Take proactive actions to encourage timely customer payments by sending statements to customers and developing a professional relationship with the customer's AP team. Research all disputes/short payments/credits brought to your attention by the cash application team or by the customer. Act upon the resolution of identified customer disputes by either reaching out to order management, sales reps or tax team. Escalate the resolution of identified customer disputes for which you have not achieved traction, by following up with the senior collector or leadership. Daily update each account/invoice status and collection efforts in the collection tool. More Info:
Night shift Onsite Location: Robinsons Cybergate Plaza Cybergate Compound, Mandaluyong