Collections Specialist

COLLECTION SPECIALIST
B.
SCOPE OF WORK
Collection of Payments
C. RESPONSIBILITIES
? Advise management on long-term capacity plans and growth
? Contact client to reach daily, weekly, monthly collection target
? Conduct collection follow up
? Locate and notify customers of delinquent accounts by mail and telephone
? Initiate preparation of collection letters to overdue accounts
? Inform/discuss problematic accounts with supervisor/manager
? In case of unidentified remittances, follow-up to Customer Service to get reference invoice/information
? Conduct reconciliation and account balance with client
? Update of client's contact information, recent address, contact person, telephone.
? Any other assignments that may be assigned.