Collections Officer Dayshift

Details of the offer

**POSITION CATEGORY**:
Officers who facilitates collections for our clients conducting inbound and outbound calls to answer questions, queries and provide direction and guidance to customers.
**KEY ROLES AND RESPONSIBILITIES**:

- Collect accounts in full or any variations of payment able to be obtained by negotiation
- Ensure collection of required fees
- Examine and account in terms of debt amount and confirmation of customer's address to define the best course of action taking into consideration of the monetary outlay for both the client and the company
- Action accounts in the appropriate manner ensuring full compliance of policy and procedures
- Maintain and updated all relevant information relevant to the customers file.
- Meet set monthly targets/KPIs
- All other job-related duties as directed by the Management

**SELECTION CRITERIA**:

- Possess a "can do" attitude
- Excellent English communication skills both oral and written
- Front end phone Collection experience of overdue loan accounts
- Ability to work independently, adapt to business needs, and as a team member in a high-volume work environment
- Exercise confidentiality, Policy and Procedures adherence, discretion, and interpersonal skills
- Energetic and professional personality

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Pasig: Reliably commute or planning to relocate before starting work (preferred)


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

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