Collection Specialist

Details of the offer

Job Description
- The in scope activities for this process involves inbound calls for early-stage delinquent customers and L0 & L1 service request management( statement request, account maintenance, balance inquiry etc. and outbound calls for early stage (0-59 days) delinquent customers – dialer and manual. Products to be managed are mortgage, club, condo and latitude.

Roles & Responsibilities
- Work on the delinquent accounts and perform collection activities
- Call customers and inform about the account status and collect due amount
- Negotiate with the customer in assertive manner to deliver desired outcome of getting the account out of collections
- Update relevant systems and add service requests basis the discussion with the customer
- Adhere to laws and regulations while performing collection duties
- Co-ordinate with the internal and external teams in case there is additional information required or asked by the customer
- Ensure that the right service is provided to the customer

Desirable Skills
- At least 2nd year college completion
- 1 to 2 Years of contact center experience
- Minimum 1 Yr of collections experience


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Account Management And Crypto Associate

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 mill...


Coins.Ph - National Capital Region

Published a month ago

Hiring 200 Weekends Financial-Local Csr

Job Responsibilities:-The agent handles different tasks related to processing documents and keeping records for customer accounts.-Entering, editing, recordi...


Eastwood Job Portal - National Capital Region

Published a month ago

Cashier

URGENT HIRING!!! DIRECT HIRETreasury Cashier shall be responsible in processing, monitoring and depositing cash and checkcollections and releasing of payment...


Dempsey Resource Management - National Capital Region

Published a month ago

Tax Officer (Direct Hire)

Tax Officer Salary range: Officer: Php40K - 50K Work Schedule: M-F (8:30 am - 5:30 pm) Work Location : Pasay Overall Function Ensures the Company's complia...


Dempsey Resource Management Inc - National Capital Region

Published a month ago

Built at: 2024-11-13T21:09:35.054Z