Collection Specialist

Details of the offer

Job Description
- The in scope activities for this process involves inbound calls for early-stage delinquent customers and L0 & L1 service request management( statement request, account maintenance, balance inquiry etc. and outbound calls for early stage (0-59 days) delinquent customers – dialer and manual. Products to be managed are mortgage, club, condo and latitude.

Roles & Responsibilities
- Work on the delinquent accounts and perform collection activities
- Call customers and inform about the account status and collect due amount
- Negotiate with the customer in assertive manner to deliver desired outcome of getting the account out of collections
- Update relevant systems and add service requests basis the discussion with the customer
- Adhere to laws and regulations while performing collection duties
- Co-ordinate with the internal and external teams in case there is additional information required or asked by the customer
- Ensure that the right service is provided to the customer

Desirable Skills
- At least 2nd year college completion
- 1 to 2 Years of contact center experience
- Minimum 1 Yr of collections experience


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Finance Manager For Packing Industry/Sucat Paranaque

Responsibilities: ? Financial Reporting and Analysis: o Prepare financial statements (income statement, balance sheet, cash flow statement) o Analyze financi...


Dempsey Inc - National Capital Region

Published 18 days ago

Finance Manager

The Finance Manager will work directly with the President with the goal of the preparation of financial plans, budgets, forecasts, and analysis to support st...


Dempsey - National Capital Region

Published 18 days ago

Finance And Accounting Manager

Job Title: Finance and Accounting Manager – High-Growth Distribution Company Position Overview: As the Finance and Accounting Manager, you will be responsib...


Dempsey Resource Management Inc. - National Capital Region

Published 18 days ago

Finance Manager For Packing Industry/Sucat Paranaque

Responsibilities: ? Financial Reporting and Analysis: o Prepare financial statements (income statement, balance sheet, cash flow statement) o Analyze financi...


Dempsey Inc - National Capital Region

Published 18 days ago

Built at: 2024-11-22T23:04:19.249Z