Cluster Sales Associate

Key Responsibilities

Sales Execution
Assist in implementing sales plans and strategies to achieve cluster sales targets.
Actively participate in selling products/services to customers within the assigned area.
Promote and upsell company products/services to maximize revenue.
Customer Engagement
Build and maintain positive relationships with customers, addressing their inquiries and concerns professionally.
Provide excellent customer service to enhance satisfaction and loyalty.
Gather customer feedback and relay it to the management for improvements.
Support for Sales Operations
Assist the Cluster Sales Officer in daily sales operations and team coordination.
Prepare and update sales reports, tracking individual and cluster performance metrics.
Ensure sales records are accurate and updated in the system.
Market Awareness
Conduct basic market research to understand customer preferences and market trends.
Identify potential leads and assist in converting them into sales opportunities.
Compliance and Processes
Follow company policies, sales processes, and compliance guidelines.
Ensure proper handling of customer data and documentation.
Key Qualifications

Education: Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not mandatory).
Experience: Previous experience in sales or customer service is an advantage.
Skills:
Strong communication and interpersonal skills.
Basic understanding of sales techniques and customer engagement.
Proficiency in using basic computer applications (e.g., MS Office).
Good organizational and multitasking skills.
Key Competencies

Self-motivated and goal-oriented.
Ability to work in a team and adapt to a dynamic environment.
Strong problem-solving and conflict resolution abilities.
Willingness to learn and grow within the organization.