Cloud Operations Support Analyst

Responsibilities:

Monitor cloud infrastructure and applications to ensure optimal performance and availability.
Respond to and resolve cloud-related incidents and outages.
Diagnose and resolve issues related to cloud resources, network configurations, security settings, and application deployments.
Develop and maintain scripts and automation tools to streamline cloud operations, reduce manual intervention, and improve efficiency.
Assist in the implementation and enforcement of security policies and best practices in the cloud environment.
Required Skills:

Previous hands-on experience in Azure Cloud Support, Software, Applications, or Helpdesk Teams.
Experience in supporting Cloud technologies,
Excellent communication/organization skills, command of business English
Experience in dealing with several different client problems each day, researching to find the answers, and communicating directly with the client both verbally and in writing.
Experience in reporting technical, functional, and operational problems and resolutions to the development team.
Experience in working in multiple time zones/countries and rotating shift systems to align with business demands.
Excellent analytical and problem-solving skills in order to identify and respond to unexpected or disruptive events
Must have a hands-on working knowledge of Microsoft Office Applications with Excel
Additional Notes:

This position will be working with global advisory, broking, and solutions company.
Working Set-up: Hybrid
Mondays to Fridays.
Complete details will provide by our Recruiters.
Job Overview
Offered Salary
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Experience
4-5 years