Client Support Assistant - Remote Work

Job Description:

HealthNow is seeking a highly motivated and reliable Client Support Assistant to join our remote team in Cebu, Central Visayas, Philippines. This part-time entry-level position is perfect for individuals looking to gain valuable experience in the healthcare industry without the need for prior experience.

Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist clients with inquiries, issues, and feedback in a timely and professional manner
- Collaborate with internal teams to ensure client needs are met and exceeded
- Maintain accurate and detailed records of client interactions and transactions
- Continuously learn and adapt to new processes and procedures
- Demonstrate leadership skills and emotional intelligence in all client interactions
- Work closely with the Client Support Manager to identify areas for improvement and implement solutions
- Adhere to company policies and procedures at all times

Requirements:
- Reliable and resilient personality traits
- Demonstrated leadership skills and emotional intelligence
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other relevant software
- High school diploma or equivalent
- Must have access to a reliable internet connection
- Fluency in English

Benefits:
- Relocation allowance for eligible employees
- Company transportation for work-related travel
- Parental leave for new parents
- Opportunities for professional development and growth

Working Environment:
At HealthNow, our team is dedicated to continuously learning and adapting to stay ahead in a rapidly changing world. We foster a supportive and inclusive working environment where everyone has the opportunity to thrive and succeed.

Deadline to Apply:
July 15, 2024

Equal Opportunity Statement:
HealthNow is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workforce where all employees are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.