Job Description:
Jollibee Foods Corporation is seeking a Client Support Assistant to join our team in Cebu, Central Visayas, PH. As a Client Support Assistant, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and efficient manner. This role is crucial in maintaining strong relationships with our clients and ensuring their satisfaction with our products and services.
Responsibilities:
- Serve as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally
- Coordinate with internal teams to ensure timely delivery of products and services to clients
- Assist in the development and implementation of client support strategies to improve overall client satisfaction
- Maintain accurate records of client interactions and transactions
- Identify opportunities for upselling and cross-selling products and services to clients
- Collaborate with the sales team to identify potential new clients and assist in the onboarding process
- Provide feedback to the product development team based on client needs and preferences
- Assist in organizing and attending client meetings and events as needed
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum of 3 years of experience in client support or a similar role
- Strong communication and interpersonal skills
- Confident and driven personality
- Attention to detail and strong project management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Experience working in the food industry is a plus
Benefits:
- Travel opportunities
- Employee discounts
- Medical coverage
Working Environment:
At Jollibee Foods Corporation, we believe in giving back to the community through corporate social responsibility initiatives. As a Client Support Assistant, you will have the opportunity to participate in various community service projects and make a positive impact on society.
Equal Opportunity Statement:
Jollibee Foods Corporation is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.
Deadline to apply: ********
Join our team and be a part of a dynamic and fast-growing company that values its employees and is dedicated to providing exceptional client support. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
