About Our Client A multinational internet technology conglomerate manages various content platforms which aim to engage, educate, and entertain individuals worldwide. The team collaborates with strategic partners throughout Southeast Asia to enhance their user base and marketing strategies through tailored marketing solutions, advanced measurement techniques, integration of advertising technology, and innovative platform enhancements.
Job Description Analyse advertising campaign's performance data to offer mid market clients data-driven business insights.Manage and grow post-sale client relationships of both branding or performance marketing product offerings by monitoring and analysing ad campaigns, and proactively taking initiative to improve results and up-sell.Drive education on ad products & updates and share company best practices as relevant to client or agencies business.Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.Spot growth opportunities for mid market clients via regular performance analysis and escalate business growth findings to all cross functional teams.Improve product feature adoption and consistently drive product improvement from market feedback with product and go-to-market strategy.The Successful Applicant 3-5 years of experience in account management/client services roles in digital marketing.Experience in managing performance clients or agencies in either SMB or Mid Market sector.Experience managing performance advertisers with a deep understanding of their challenges.Proficient in campaign management, setting up and optimisation.Ability to analyse data and identify insights to assess campaign performance.Understanding of measurement tools like Brand Lift Studies, MMP, pixel implementation and basic troubleshooting knowledge.Proactive attitude with excellent data analytical skills in excel.Ability to work in a dynamic and fast paced environment.A growth mindset with strong commitment to continuous learning and improvement.E-Commerce marketplace experience is a plus.What's on Offer Competitive salary + bonus.Hybrid work-setup.Be part of an innovative tech company.Grow your network within the agency space.
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