Client Service Specialist

Job Description:

BeamAndGo is seeking a part-time Client Service Specialist to join our team in Cebu, Central Visayas, PH. As an Associate Level position, the ideal candidate will have at least 2 years of relevant experience in customer service or client relations.

Responsibilities:
- Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner
- Develop and maintain strong relationships with clients to ensure satisfaction and retention
- Collaborate with internal teams to troubleshoot and resolve client issues
- Provide product demonstrations and training sessions for clients as needed
- Assist in the development of client support materials and resources
- Identify opportunities for improvement in client service processes and procedures
- Meet and exceed client service targets and KPIs

Requirements:
- Resourceful and hardworking mindset
- Excellent communication and interpersonal skills
- Ability to think creatively and propose innovative solutions
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office suite and CRM systems
- Bachelor's degree in Business Administration or a related field preferred

Benefits:
- Gym membership
- Profit sharing
- Medical coverage

Working Environment:
As a Client Service Specialist at BeamAndGo, you will be part of a dynamic team that leads the industry through cutting-edge ideas and solutions. Our collaborative work environment encourages creativity, innovation, and continuous learning.

Deadline to Apply:
July 14, 2024

Equal Opportunity Statement:
BeamAndGo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.