Client Relations Specialist (Account Management)

Required Qualifications:

Bachelor's graduate
2 years of operational, or customer service/client relations experience
Possesses strong client management skills, particularly with external clients (e.g. stakeholders & decision-makers)
Must be knowledgeable in reading contracts and understanding their legal implications
With negotiation and sales skills (sales savvy)
Amenable to working 100% on-site at Cebu Business Park, Cebu City
Amenable to work on a graveyard shift schedule

JOB DESCRIPTION

Account Manager (AM) shall serve as the primary business contact for the client and is responsible for client satisfaction. The AM will maintain a professional working relationship with the assigned key client contacts in order to ensure appropriate delivery of service and attainment of objectives. In addition, they must build relationships with clients to encourage retention/ addition of business opportunities.