Client Relations Manager - Work From Home

Job Description:

Balikbayad, a leading financial services company specializing in remittances, is seeking a Client Relations Manager to work remotely from Cebu, Central Visayas, Philippines. This part-time role is ideal for a mid-to-senior level professional with at least 6 years of experience in a client-facing role.

As a Client Relations Manager, you will be responsible for managing and cultivating relationships with existing clients, as well as generating new business opportunities. Your main duties will include:

- Developing and implementing strategies to retain and grow the client base- Conducting regular check-ins with clients to ensure satisfaction and address any concerns- Providing product demonstrations and training to clients- Collaborating with the sales team to identify and pursue upselling opportunities- Monitoring market trends and competitor activities to adapt strategies accordingly- Resolving escalated client issues in a timely and professional manner

The ideal candidate for this role will possess the following personality traits: independence and drive. Additionally, soft skills such as decision-making and communication will be crucial for success in this position.

Benefits of working with Balikbayad include visa sponsorship, travel and spending expenses, and vision insurance. Our company values creating a supportive and inclusive working environment where colleagues are treated like an extended family.

To be considered for this opportunity, please submit your application by the deadline on July 3, 2024. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Join Balikbayad and help us make a difference in the lives of our clients through exceptional client relations management.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.