Client Relations Manager

Job Description:

Cebu Pacific Air is seeking a dynamic and experienced Client Relations Manager to join our team in Quezon City, NCR, PH. As a Client Relations Manager, you will be responsible for managing and maintaining relationships with our clients, partners, and stakeholders to ensure a positive and successful experience with our company.

Responsibilities:
- Develop and maintain strong relationships with clients, partners, and stakeholders
- Act as the main point of contact for client inquiries, concerns, and feedback
- Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner
- Identify opportunities for upselling and cross-selling products and services to existing clients
- Conduct regular client meetings and presentations to provide updates on account status and discuss future opportunities
- Monitor client satisfaction and address any issues or concerns to maintain a high level of customer service
- Analyze client data and feedback to identify trends and make recommendations for improvement
- Stay up-to-date on industry trends and best practices to provide valuable insights to clients

Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field
- 7+ years of experience in client relations or account management
- Strong communication and interpersonal skills
- Confident and motivated personality
- Excellent presentation skills
- Ability to work well in a team environment
- Proven track record of building and maintaining client relationships
- Knowledge of the aviation industry is a plus

Benefits:
- Paid overtime
- Dental insurance
- Paid Time Off (PTO)

Working Environment:
As a Client Relations Manager at Cebu Pacific Air, you will have the opportunity to build strong relationships with colleagues, clients, and partners in a collaborative and supportive environment. We value teamwork and strive to create a positive and inclusive workplace for all employees.

Deadline to Apply: ********

Equal Opportunity Statement:
Cebu Pacific Air is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.