Job Description:
FlySpaces is seeking a part-time Client Relations Manager to join our team in Quezon City, NCR, PH. As a Client Relations Manager, you will be responsible for managing and maintaining relationships with our clients to ensure their satisfaction and loyalty to our company. This role requires a high level of resilience and drive, as well as strong people management and teamwork skills.
Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and preferences
- Act as the main point of contact for clients, addressing any concerns or issues in a timely and professional manner
- Collaborate with internal teams to ensure client needs are met and exceeded
- Identify opportunities for upselling and cross-selling to increase revenue from existing clients
- Monitor client satisfaction and feedback to continuously improve our services
- Provide regular reports and updates to management on client relationships and performance
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in client relations or account management
- Strong communication and interpersonal skills
- Resilient and driven personality
- Ability to manage and motivate a team
- Proficiency in Microsoft Office and CRM software
- Ability to work independently and as part of a team
Benefits:
- Company transportation
- Travel opportunities
- Disability insurance
Working Environment:
At FlySpaces, we strive to cultivate a sense of ownership and responsibility at every level. We believe in fostering a collaborative and supportive work environment where every team member is valued and empowered to succeed.
Deadline to Apply:
September 2, 2024
Equal Opportunity Statement:
FlySpaces is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. FlySpaces complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
