Job Description:
We are seeking a part-time Client Relations Manager to join our team at Xepto Computing in Cebu, Central Visayas, PH. This position is ideal for a candidate with 6 years of experience at the mid-to-senior level who is independent, resourceful, creative, and skilled in persuasion. As a Client Relations Manager, you will be responsible for managing relationships with our clients and partners, ensuring their satisfaction and retention.
Responsibilities:
- Develop and maintain strong relationships with clients, partners, and colleagues
- Act as the main point of contact for clients, addressing any issues or concerns they may have
- Engage in regular communication with clients to ensure their needs are being met
- Identify opportunities to upsell or cross-sell additional products or services to clients
- Collaborate with the sales and marketing teams to develop strategies for client retention
- Monitor client satisfaction and feedback to continuously improve our services
- Provide personalized support and assistance to clients as needed
Requirements:
- 6 years of experience in client relations or a similar field
- Excellent communication and interpersonal skills
- Ability to work independently and take initiative
- Strong problem-solving and decision-making skills
- Creativity and persuasion skills
- Bachelor's degree in business administration or a related field preferred
Benefits:
- Life insurance
- Paid overtime
- Visa sponsorship
Working Environment:
As a Client Relations Manager at Xepto Computing, you can expect to work in a collaborative and supportive environment where building strong relationships with colleagues, clients, and partners is a top priority. We value teamwork and communication, and we encourage our employees to be proactive and innovative in their approach to client relations.
Deadline to Apply:
July 15, 2024
Equal Opportunity Statement:
Xepto Computing is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.