Client Portfolio Optimization Associate Manager

The work:As a Process Architect, you are responsible for being the global offering expert, developing & managing the processes required to execute the Relationship Management offering. This role is responsible for developing the How of the offering & working closely with the Offering Leads & Advisors who are responsible for the Why & What. You will:As a Service Process Architect Associate Manager, you will help Market and Market Unit Leads in Sales Excellence manage their portfolio by providing trustworthy advice. You will:Help the Service Offering Lead and Service Process Architect Manager design and implement a smooth process to onboard our acquisitions and assess their performance regularly. Assist the Service Process Architect Manager in developing, executing and improving the processes of your assigned service offering.Handle day-to-day processes effectively.Contribute to efforts of the CPM, Application Architecture, Analytics and Change Management teams to encourage stakeholders to use the available processes, tools and training.Participate in feedback gathering efforts to enhance service offerings Skills and Qualifications:Minimum of 5 years of experience, with proven track record in supporting and enhancing business services/processes.English language fluency (oral and written)A record of successfully managing programs in a demanding environment; With background in Business DevelopmentExperience balancing multiple stakeholders internal and external, across functionsPassion for technology and innovationStrategic thinking and business acumenKnowledge and advanced excel and PowerBI Good to Have:Prior sales experience