**JOB RESPONSIBILITIES**
- Approves Request for Payment (RFP) concerning various billings from service providers and tie-ups.
- Maintains monitoring sheet of all transaction processed that will serve as reference for validating the amount of billing from the service providers.
- Handles inquiries and concerns relative to the credit card payment received by collection partners (e.g.
CIS Bayad Center, various local banks)
- Handles enrollment for MERALCO and PLDT auto-charge facility.
- Handles coordination with Customer Service regarding the status of enrollment of CH for auto-charge facility.
- Prepares Letter of Instruction for MERALCO and PLDT.
- Creation of Payor Codes as endorsed by branches.
- Handles the preparation of credit vouchers.
- Monitors system for qualified CH for Rewards Card.
- Handles online adjustment for Rewards Card.
- Reviewing and processing of Daily Reversals and Transfer of Payment
- Processes reversal of fees and charges (FAS Maintenance processing)
- Receives, reviews daily reversal endorsement from EqB Customer Service and handles maintenance encoding and reporting to Accounting for reconciliation.
- Monitors approved request reversals
- Reviews and Processes Credit Vouchers, Transaction Reversals and Disputed Visa Processed/Settled Transactions
- Handles POS and printer request for installation and support.
- Assists in test card processing
- Handles operations support for SMS sent to EqB cardholders (Credit, Debit and Prepaid).
- Processing of payment to PLDT, Meralco and Maxicare
- Handling of tie-up payment center processes and Operations Support (Payment Centers).
- Preparation of transmittal receipts of SOAs for Equicom Group, branches, and for post office.
- Responsible for processing of reimbursement of merchants which have been accredited to process on-us transactions.
- Processing of Payment to EAZI (Equicom Amazing Zero % Installment merchants, EqB Amazing Tuition Installment promo).
- Processing of promo (Cash deals, payment deals, balance transfer and Super check installment.)
- Prepares request for payment of various providers
- Prepares business requirements, projects and enhancements requests
**JOB REQUIREMENTS**
- Graduate of a four year business course
- With at least 10 years experience in credit card business
- Excellent customer service skills
- With at least 5 years experience in the Banking industry
**Job Types**: Full-time, Permanent
**Salary**: From Php35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid training
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
All employees and clients are required to wear a mask before entering work premises.
Offices are sanitized regularly.
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- credit cards: 5 years (required)