Captain Waiter

- Aid the Operations Manager in implementing the rules and guidelines and in promoting new standards, if any.
- Maintain a positive work environment for the team members and the guests.
- Responsible for leading and monitoring each shift by delegating duties, assigning tasks, and following up as well all the rest of the team members.
- Must be proficient in each area of the servicing to assist when necessary.
- Maintain all throughout the cleanliness and organization of the dining and buffet areas.
- Manage time effectively and meet all job responsibilities from overseeing the setting of tables to food and drinks preparation to completing guest's cut-off.
- Check the flow of dishes and the food quality and its temperatures throughout the event within the health and safety regulations.
- Follow inventory control procedures to reduce product loss and oversee any damages.
- Effectively lead the service operations likewise in cases, of the absence of the Operations Manager.
- Performs all other duties and responsibilities as deemed necessary by the management.
- Managing the flow of dishes
- Keeping dining areas clean and organized
- Monitors/Supervises food and drinks preparation
- Setting tables
- Can take orders from guests and can handle complaints
- Communicating requests to kitchen staff
- Completing guest cut-offs