We want you in our team! CALL CENTER TRAINER (ON-SITE)
Starting salary: PHP 15,000 - 18,000 per month
(Please apply only if the salary offer meets your expectations.) Job Description: Conduct effective training sessions for traineesCollaborate with co-trainers, managers, and other leadersIdentify training needs and develop training plans based on business objectives and operational goalsEvaluate the effectiveness of training materials and create an action plan for improvementContinuously review trainees' performance, provide coaching & feedback, and ensure adherence to quality standardsMaintain training records and reports to track the progress of individual representatives and the overall effectiveness of training programs Qualifications: Proven experience in training/handling a team in any fieldTeaching experienceExperience in the BPO industry is an advantageFluent in written and verbal EnglishExcellent interpersonal and communication skillsStrong leadership, team building, organizational, and management skillsAble to multitask, prioritize, and manage time efficientlyAbility to analyze problems and strategize for better solutionsExperience with technologies and best practices for instructional manuals and teaching platformsStrict adherence to company philosophy, mission statement, and goalsFast learner & Tech-savvyProficient in word-processing software and spreadsheets (e.g. Google Workspace, MS Office)Knowledgeable in using Zoom functionsApproximately 30 mins away from the Office (P. Burgos, Batangas City), and has a mode of transportation at night within their area So, why join us? Permanent work-from-homeFull Time and Long Term EmploymentBasic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentivesSalary will be based on: Skills, Attitude, Performance, AttendanceOpportunity for regularization and promotionUS and Canadian clientsShift: Graveyard Monday to FridayTraining: less than a month WE LOOK FORWARD TO WORKING WITH YOU! About ConnectUs Marketing Solutions Inc.: WHO WE ARE?ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here.CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.