Call Center Representative - Remote Work

Job Description:

Investagrams is seeking a motivated and energetic Call Center Representative to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in Cebu, Central Visayas, PH. As an Entry Level Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing excellent customer service, and assisting with any inquiries or issues they may have.

Responsibilities:
- Answering incoming calls from customers and addressing their inquiries or concerns
- Making outbound calls to follow up on customer requests or resolve issues
- Providing accurate information to customers regarding products or services
- Maintaining a high level of professionalism and customer service at all times
- Collaborating with team members to ensure customer satisfaction
- Meeting or exceeding call center metrics and goals
- Adhering to company policies and procedures at all times

Requirements:
- 1 year of experience in a call center or customer service role
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Motivated and energetic personality
- Strong presentation skills
- Proficiency in Microsoft Office and other relevant software
- High school diploma or equivalent

Benefits:
- Paid Time Off (PTO)
- Remote work flexibility
- Profit sharing opportunities

Working Environment:
At Investagrams, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We value teamwork, collaboration, and a positive work environment where all employees can thrive and grow.

Deadline to Apply:
Please submit your application by September 9, 2024.

Equal Opportunity Statement:
Investagrams is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.