Call Center Agent Weekends Off W/ At Least 6 Months

Job Responsibilities:

- Using a computerized system, responds to customer questions in a call center environment.
- May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.
- Gathers information, researches/resolves inquiries and logs customer calls.
- Communicates appropriate options for resolution in a timely manner.
- Informs clients about services available and assesses customer needs.
Minimum Qualifications:

- BPO experience is a plus but not necessary
- High School / SHS Graduate
- Excellent to above average English communication skills

**Salary**: Php25,000.00 - Php27,000.00 per month

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Anniversary bonus
- Bonus pay
- Quarterly bonus

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call Center Representative: 1 year (preferred)

**Language**:

- English (preferred)