Call Center Agent / Open For Freshers - Walk In Process

Your day-to-day in a nutshellAnswering incoming calls from customerResolving customer inquiries/requestsDeveloping and maintaining accurate filesEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerRequirements:At least high school graduate with diploma/certificateWilling to work full-time and in a shifting schedule (No Part-time)Average communication skillsWork onsite /shifting schedulesComputer literate and with good web navigation skillsAvailable to start ASAP