Call Center Agent

Details of the offer

Job Title: Customer Service Representative for a Financial Account Location: Taguig Key Responsibilities: Customer Support: Handle inbound and outbound calls related to financial accounts, including account inquiries, transaction details, and account maintenance.Problem Resolution: Address and resolve customer issues, complaints, and requests efficiently and professionally, ensuring a high level of customer satisfaction.Account Management: Assist customers with account setup, modifications, and closures. Provide guidance on account features, services, and products.Transaction Processing: Process financial transactions accurately, including deposits, withdrawals, transfers, and payments.Compliance: Adhere to company policies and procedures, including privacy regulations and financial compliance standards, to ensure secure and accurate handling of customer information. Qualifications: Education: Completed at least 2nd year in collegeExperience: Preferably with 1 year or more of contact center center experience/financial accountSkills: Excellent communication skillsFlexibility: Willing to work on shifting schedule and must be willing to work on-site (Taguig) Benefits: HMO on day 1


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

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