Call Center Agent - Cebu, Philippines Based | Remote

Details of the offer

This is a work remotely position based in Cebu, Philippines
Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate.
As a winner of the 'Houston Best & Brightest Companies to Work for ', we place strong emphasis on offering a fun work-environment, healthy work-life balance of course, fun and challenging work.
See our near 5-star employer rating on Glassdoor Ability to arrive to work on time, and as scheduledAbility to speak clearly, with enthusiasm, while using tone variation and voice inflectionPersonable and willing to quickly build relationships over the phoneAble to explain difficult concepts in simple termsWilling and able to persuade respondents to participate phone callConsent to be monitored and recorded while conducting phone callsGoal focused with willingness to accept coaching and developmentWork with Quality Control manager on improving overall call stats and customer satisfaction scores. 100% Location IndependentCompetitive hourly rate with bonus opportunities.Fun and dynamic work culture High School diploma or GED equivalency6 months of prior call center experienceComputer and typing skills (data entry)Reading comprehension ability (English)Fluent in the English LanguagePrior experience working the graveyard/overnight shiftPrior experience working remotely from home (Preferred)Prior experience in outbound research calling, or similar (Preferred) Ability to use a phone or wear a headset for extended periods of timeAbility to use a computer keyboard and mouseWork environment is indoors, majority of time is spent sitting at a desk


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

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