Call Center Agent -Cebu

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.RESPONSIBILITIES:Answering incoming calls from customersSorting out customers' inquiries or requestsEnsuring that customers' requests are managed in an appropriate and timely mannerDeveloping, organizing, and maintaining accurate filesDelivering a high caliber of service in a friendly, confident, and informed mannerWHAT ARE WE LOOKING FOR?High School Graduate (old curriculum) or Senior High School GraduateWith 1 year Customer Service ExperienceHave Excellent communication skillsWilling to work on siteWhy pick us?Paid trainingCompetitive salary plus allowancesMonthly performance incentivesCareer development and advancement opportunities