Call Center Agent - Cebu

TASQ Staffing Solutions is looking for call center agents in Cebu City. What follows is a call within 24-48 business hours, and if you're not able to answer the call, a follow-up text would be sent with the number ending in 763 and/or an email from ****** would be sent. Get HMO beginning day 1, 20% night differential, allowances, and incentives.The salary offer will be discussed by the client. Here are the requirements for the February 5, 2024 batch:·SHS grads with at least 6 months BPO experience· Completed two years in college at the very least (regardless of if you're a SHS/HS grad) with at least 6 months BPO experience·4-year degree graduate with or without BPO experience· With good to excellent English written and oral communication skills· Willing to start ASAP and work on site in Cebu CityHere are the qualifications for the February 23 classes:·Registered Nurse or Pharmacist·At least 6 months of experience (either BPO or hospital/clinical setting)· With good to excellent English written and oral communication skills· Willing to start ASAP and work on site in Cebu City Job Summary: Customer Service Representative Customer Service Representatives assist customers with their concerns, understanding their problems and providing solutions through timely calls, chats and/or emails. *Responsible for servicing the needs and concerns of customers *Adhere to processes and policies implemented by the company and the client *Identify customers needs, clarify information, and provide the correct solutions *Build rapport and engage customers by going the extra mile *Ensure proper documentation and manage productivity *Understand set targets and take the necessary steps to ensure that they are met Job Type: Full-time