TASQ Staffing Solutions is looking for English-speaking customer service representatives for Bacolod. What follows is an over-the-phone interview within 24-48 business hours. QUALIFICATIONS:Must be 18 years old and above (Legal Age Requirement)At least High School school graduateAt least Senior High School Level or GraduateAt least college-level or GraduateWith or without call center experienceALS with at least of 6 months of BPO ExperienceMust be willing to work on siteMust be willing to work on a graveyard shiftMust be willing to work on a shifting scheduleMust be willing to work during weekends and/or holiday JOB DESCRIPTION Customer service representatives assist customers with their concerns, understand their problems, and provide solutions. *Responsible for servicing the needs and concerns of customers*Adhere to processes and policies implemented by the company and the client*Identify customers needs, clarify information, and provide the correct solutions*Build rapport and engage customers by going the extra mile*Ensure proper documentation and manage productivity*Probably even do sales*Understand set targets and take the necessary steps to ensure that they are met Job Type: Full-time Benefits: Day 1 HMO Meal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through the company's reward card)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle Service Job Type: Full-time Schedule: 8 hour shift Ability to commute/relocate: Bacolod City, Negros Occidental: Reliably commute or plan to relocate before starting work (Required) Education: Senior High School (Preferred) Experience: Call Center Representative: 1 year (Preferred, but not required) Language: English (Required)