This role may take either a strategic or tactical view of a company's total business. They work proactively with clients to refine their current business strategy or develop a new strategy in line with competitive and market forces. They also identify strategic capabilities needed to create and sustain one or more sources of competitive advantage. These capabilities may come in the form of process, information technology, organization enablement, or knowledge. They identify best practices and client performance gaps, if any. They use tools to identify, align, and change the factors that affect performance, stability, and teaming and develops comprehensive transformation recommendations. Influences Functional Strategy.
Skills:
Environment:
Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies.
Communication/Negotiation:
Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.
Problem Solving:
Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.
Contribution/Leadership:
Leads multi-functional teams, or conducts special projects, or manages department(s) (national or international). Has vision of functional or unit mission. Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives. Recognized as an expert in their field. Often no precedent exists.
Impact on Business/Scope:
Accountable for projects or programs involving multi- functional, country-wide or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.