Let's be #BrilliantTogether
Overview ISS STOXX is growing! We seek a Collections Specialist to contribute to our expanding success, a self-motivated professional to assist with global collections. This position will work within a dedicated collections team as part of the ISS STOXX Sales Operations organization.
Responsibilities Communicate with clients to ensure prompt resolution of client payment or contractual issues including refunds, and unapplied cash receipts.
Monitor accounts and investigate historical data to support client communication.
Update account status records and collections efforts in NetSuite.
Partner with Billing Team and Sales Teams on client issues.
Uploading of invoices on client payment portals.
Collection on global entities
Qualifications Bachelor's degree graduate (Preferably any Finance/ Accounting related course).
Minimum of 3 years' B2B experience (Business to Business) in Collections from a multinational company/ global organization is required. Excellent communication skills, outgoing and confident. Fluency in English is essential.
Extremely organized, detail oriented and hard working- with a roll up your sleeves attitude.
Strong MS Office (especially in Excel) skills required.
NetSuite and SalesForce experience a plus. Amenable to work in a midshift schedule (3pm- 12mn, Manila Time) at Makati city in a hybrid working arrangement (at least 3 days' work onsite per week).
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What you can expect from us Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.
We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.
Let's empower, collaborate, and inspire one another.
Let's be #BrilliantTogether .
About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.
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Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.