Business Support Specialist - Hr Service Center

The Role Client Focus
Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific processes Ensure adherence to identified service level standards and metrics Administer ServiceCentral resolutions based on assigned access and other HR systems-related support Assists with maintaining accurate employee records including associate personal files Participate in ad hoc projects pertains to Human Resources and/or office-wide issues Teamwork
Follow the defined processes in HR Services Participate in process efficiency, monitoring of workload and the implementation of continuous improvement projects Identify the potential for better team efficiencies and collaborate with the leader on their implementation Integrity
Responsible for keeping employee data accuracy and privacy Facilitate correct data entry for the new hires and keep the data records for the existing employees and putting the changes to the HRIS Respect
Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas Enrich the processes and the value added services for the internal customer Excellence
Facilitate professional excellence through quality delivery of HR Services tasks, expertise in the process mapping and the process designing