Business Information Analyst, Customer Care And

Details of the offer

1.
Database Tools design, develop and implementation
- Developing content management strategies and requirements for Aftersales Supply Chain
- Work closely with team members, colleagues and consultants in eliciting, analyzing, validating and documenting business, organization and operational requirements
- Analyze, define and develop the database tools for business requirements
- Participate in solution design, facilitating and leading internal work teams to complete the requirements
- Work collaboratively with relevant technical solutions team (if required) in the design, development, testing and implementation
- Plan, perform installation and configuration of content management solutions and basic system administration functions
- Share technical knowledge and work with team members to provide best solution for the business
- Ensure all stakeholders have been informed on the development and status
- Practice project management to ensure work assignments are completed in a timely manner to meet business timeline
- Ensure information accuracy and system integrity at all time
- Support adhoc reporting and queries as needed
- Support master data maintenance and management in core transactional system

2.
Information sharing
- Control, develop and maintain desk procedures documentation

3.
Work efficiency improvement
- Contribute to the work effectiveness and productivity within the Aftersales Supply Chain organization by identifying and quantifying new methods to improve and promote best practices to the organization

**Additional Job Description**

**Knowledge**:

- Applied knowledge of Operating System platforms
- SAP experience and knowledge preferred
- Some experience and knowledge in supply chain and materials supply management

**Skills**:

- Strong analytical ability
- Creative in developing and implementing project solution deliverables
- Ability to organize/prioritize and complete assignments on a timely manner
- Excellent interpersonal skills
- Good communication skills and speaks English

**Experience/Education**:

- Degree in Computer Science, Software Engineering or equivalent
- At least 5 years of working experiences with Enterprise Content Management solutions
- Experience in managing big data size analytics; data visualizations tools e.g.
Power BI, Tableau preferred
- Have more than 3 years practical experiences in data tools development and management with lifecycle methodologies, writing detailed requirements and design documents using:

- Visio Basic 6.0
- C or C++ Language programming
- SQL
- Java
- JSP
- Oracle
- HTML

**Competencies**:

- Self-motivated and able to work independently
- Effective and strong team player with excellent collaboration skills

**Important note**:day shi

**About GM**

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**

We aspire to be the most inclusive company in the world.
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture.
Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.
Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Diversity Information**

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging.
We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.
We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

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