JOB RESPONSIBILITIES Provide business consulting and product expertise to customers enabling comprehensive solutions to be delivered to the market.Deliver best business practices in retail operations by assisting in business process review during the scoping phase.Work with the Implementation team to ensure that the process, people, organization structure, and technology are well integrated.Provide product demonstrations to prospective customers and show the value of solutions, ensuring that the products being offered can be tailored to meet the customers' requirements.Determine the scope of the implementation technology solution and the resources required to successfully complete the project.Ensure proactive communication to clients and internal staff, managing enhancement requirements, escalations, and the capability to understand simple to complex business requirements.Identify use cases, roles, and other business requirements for each project.Produce and manage client-facing documentation and Solution Design documentation.Conduct implementation pilots and help customers envision the final solution.Train new clients on the essentials of systems to get them started on implementations.Provide functional support post-implementation to ensure and create optimum customer satisfaction, leading to long-term relationships.MINIMUM REQUIREMENTS Graduate of Bachelor's Degree in Industrial Engineering, BS Mathematics or any related field.At least 3 years relevant experience in consultancy and planning solutions implementation.Background in demand planning, forecasting, and replenishment.Knowledgeable in diverse business matters such as retail operations, merchandising, or supply chain fields.Strong analytical skills and a passion for problem-solving.Ability to understand systems and analyze large data sets.Ability to take initiative, prioritize tasks, and work autonomously.Very strong teamwork capability.Excellent communication and interpersonal skills.Willing to work onsite in Makati.
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