Business Analyst

Job title: Business Analyst
Process: Retail/Tech
Work set-up: Night and shifting schedule, work onsite
Location: Cebu

Requirements:
• Excellent communication skills
• Excellence in strategic and analytical problem-solving
• Experience in business analysis
• Must have 4-6 years of relevant experience in a BPO setting
• Excellent skills in MS Office Tools (PowerPoint, Word, Excel)
• Immediate joiner is an advantage
• College/Bachelor's Graduate (any field)
• Willing to work onsite
• Okay to work on midshaft/night and shifting schedule
Job Description:
• Implement a structured approach to capturing business requirements and translating them into business insights for improving processes.
• Interact with customer and articulate requirements.
• Analyze solution options and recommend the preferred option.
• Make presentations to customer and internal stakeholders on the solution.
• Create detailed functional specifications as input for our systems analysis and design teams.
• As a part of BA engagements, identify areas of additional opportunities to generate down-stream business, over and beyond the scope of work defined by the client.
• Undertake research and enable dissemination of knowledge with the account team.
• Constantly look at ways and means to bring more discipline and rigor to the Business System Analysis function by adopting more structured methodologies and tools.
• Provide a point of view on topical subjects through contribution and authoring of thought/white papers.
• Ability to understand business problems/needs and translate them into sustainable data model design/solution
• Responsible for capturing, and elaborating business requirements & real-time analytics use cases in the journey, customer campaign and real-time analytics and translating them into user stories and functional design.