Evaluate existing business processes and workflows to identify opportunities for improvement Gather and document requirements from stakeholders Collaborate with cross-functional teams to develop and implement process improvement initiatives Create and maintain documentation, including process maps Assist with the development and implementation of software applications and tools to support business processes Conduct data analysis to identify trends and insights Able to write scripts to automatically present the data into a pre-configured layout Provide support and training to end users Contribute to the development and maintenance of project plans and schedules Communicate with customers by email with data analytics and suggested methods to improve business processes Stay up-to-date with industry trends and best practices in business analysis Business Analyst | WFO | CRK Philippines - Angeles 17 days ago Salary Login to View Salary Years of experience 3-4 years Shift(s) Night Shift Job request ID JR-12944 Job Description Key Responsibilities: Evaluate existing business processes and workflows to identify opportunities for improvement Gather and document requirements from stakeholders Collaborate with cross-functional teams to develop and implement process improvement initiatives Create and maintain documentation, including process maps Assist with the development and implementation of software applications and tools to support business processes Conduct data analysis to identify trends and insights Able to write scripts to automatically present the data into a pre-configured layout Provide support and training to end users Contribute to the development and maintenance of project plans and schedules Communicate with customers by email with data analytics and suggested methods to improve business processes Stay up-to-date with industry trends and best practices in business analysis Qualifications and Requirements Qualifications and Experience: Proven experience as a Business Analyst or similar role Experience with process mapping and documentation Strong analytical and problem-solving skills Excellent communication and interpersonal skills, including regular engagements in MS Teams cals and phone calls Ability to work effectively in a cross-functional team environment Proficiency in Microsoft Office suite High level of experience with data analysis and visualization tools (e.g., Excel, Power BI) is mandatory Perks and Benefits
