Business Analyst

Operations: Lead the support team to drive analysis and perform pilot work/audit Lead analysis for the process, focusing on product features and user experience. Write detailed PRD for new proposals and get new workflows to improve the existing data Review the policy documentation document and suggest improvements Suggest improvements to our workflow and processes Identify and propose initiatives to increase efficiency Qualifications: Overall 5+ years of experience Desired Skillset in Microsoft Excel, Power BI, Tableau, R/Python and Automation Data presentation & Insights report writing is core skill SQL & Tableau automation, VB basic and advance excel formulas is must 2-3 years of experience in managing QA data with appropriate QA tools (like pareto chart analysis, variation analysis etc.) Designing, Analyzing and performing root cause analysis for required areas. Vendor QA data & analysis related needs Participate in QMS tool data review, tool testing and dashboard design process Experience working collaboratively with cross-functional stakeholders and partners Exposure to project and program management function Ability to effectively influence and communicate cross-functionally with all levels of management Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment Graduate with MBA (preferred)