Branch Services Specialist

Job Qualifications:

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Must have at least 2 to 3 year(s) of working experience in administrative or customer service functions is required for this position.
• Must have a Background in insurance operational processes.
• Must have an experience 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent
• Customer oriented


Duties and Responsibilities:

• Meet the agreed service level standards in supporting Agency channel's branch operational requirements related to New Business processing, collection and proper office administration, towards the achievement of Agency channel's sales targets.
• Provide customer service support in a timely manner and reliable service delivery for after-sales requests.
• Processing of New Business transactions within the agreed service level standard
• Accurate and timely posting of premium collections
• Processing of after sales transactions within the agreed service level standards
• Provides effective customer and distributor service for walk-in clients
• Upkeep of branch office facilities
• Distributor relationship
• Perform other functions that would be required from time to time