THINKING TOOLS INC.
Is currently looking for:
I. Position Title:
BRANCH OIC
II. Department:
SALES
III. Immediate Head/Supervisor:
GENERAL MANAGER - RETAIL
IV. Job Summary:
A Branch OIC is responsible for the managing and overseeing the branch personnel, supervising the branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.
V. Job Duties and Responsibilities:
Responsible for managing a retail store, which included overseeing sales, staff, and inventory.
Train, coach and develop sales staff on all aspects of sales which include but are not limited to, sales techniques, products, promotions, and procedures.
Encourage and motivate the sales team to meet or exceed sales performance.
Maintain proper inventory levels and ensure stocking of items to meet the maximum efficiency sales goals.
Manage all controllable costs with a view to maintaining profitability.
Schedule staff to maintain appropriate shift coverage.
Evaluate employee performance and provide effective performance feedback and coaching as needed.
Manage
all escalated customer service issues with professionalism.Execute daily operational procedure with excellence.
Seek ways to better promote the store, the product line and service within the store.
Lead with effective communication and coordination with the team and management.
Enforce TTI policies and procedures promptly and efficiently.
Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analysis, answering questions and requests.
Adhere to high ethical and professional standards.
VI. Job Qualifications:
Bachelor's degree in business related field or with equivalent practical experience
With at least 1- 2 years extensive experience in retail setting, preferably has knowledge with IT products
Exceptional leadership and customer management skills
Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
Proactive, self-motivated, good in making logical and professional decisions.
Natural talent for motivating and developing teams
Personable and confident, Flexible, Attentive to details
PERKS AND BENEFITS:
Rice Incentives
Cash Incentives*
HMO Insurance
Company-sponsored outings
*Terms and Conditions Apply.