Bpo Trainer (35K)

**Main Job Tasks, Duties and Responsibilities**:

- Develop a schedule to assess training needs
- Conduct employee surveys and interviews
- Consult with other trainers, managers, and leadership
- Track and compile collected data
- Conceptualize training materials based on data and research
- Communicate training needs and online resources
- Create training strategies, initiatives, and materials
- Contact and utilize outside vendors and resources for instructional technology
- Test and review created materials
- Maintain a database of all training materials
- Instruct employee training and onboarding
- Conduct training through new training materials
- Review employee performance and learning
- Coordinate and monitor enrollment, schedules, costs, and equipment
- Can document processes and procedures when overseeing client training sessions
- Create Product Knowledge Tests and maintain its data.
**Job Types**: Full-time, Permanent

**Salary**: Up to Php35,000.00 per month

**Benefits**:

- Additional leave
- Company Christmas gift
- Health insurance
- Life insurance
- Paid training
- Pay raise

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Application Question(s):
**Experience**:

- Training field: 1 year (preferred)