Bpo Senior Training Manager | Alabang

Posted 9 days ago and deadline of application is on 28 Jun
Recruiter was hiring 2 days ago
Posted 9 days ago and deadline of application is on 28 Jun
Recruiter was hiring 2 days ago
******** T00:51:31.532713+00:******** T16:00:00+00:00 Job Description Manage the training function for multiple client areas Lead and facilitate the development, design and timely implementation of training programs/curriculum and improvement initiatives Oversee the management and effiicent scheduling of training resources and training classes Identify and assess training needs of the process; generate and execute plan for training interventions and quality initiatives Support the training and development of Trainers and Training Assistant Managers Collaborate with Operations Team to meet client needs and drive performance benchmarking Maintain an in-depth understanding of the domain knowledge, procedures and policies pertaining to Process Training Minimum Qualifications Filipino With Five (5) years experience as a Training Manager managing and developing Trainers in a BPO setting for various accounts Well-versed in DMAIC process improvement cycle and proven exprience in applying this methodology. Six Sigma background an advantage. Must have Banking Capital Market Experience Excellent verbal and written communication skills and presentation skills Proficient in stakeholder management, people management and project management. Amenable to non-traditional work schedule, including working on weekends and holidays Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Aces Call Center Jobs Inc. ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. GlobePrepaid Load Card)FaceBookMessengerm.me/acesjobs Join Us?DISCOVER UNLIMITED JOB POSSIBILITIESCONVENIENCE One Stop Shop - One Day HiringGet Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.Since 2011, over 10,000+ jobseekers found their job through ACES!CHOICES Comprehensive Active JobsChoose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.________________________________________Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:• Makati City• Ortigas Center• Mandaluyong City• Pasig City• Masinag, Antipolo• Taguig City - Fort Bonifacio• Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA• South Luzon Area - Sucat, Alabang, Laguna• Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro• Other AreasStart as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:• Inbound and Outbound Customer Service Reps (CSR)• Hotel Reservations and Sales or Online Hotel Booking Agents• Technical Support Representatives (TSR) for various industries• IT Helpdesk Officers• Insurance Account Services• Financial Services - Banking, Fraud, Mortgage, FinTech• Collections Account - Collection Officers, Medical collection• Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos• Billing Account Services• Travel Booking / Airline Ticketing Account• Pioneer Account / Local accounts• DAYSHIFT - CSR / TSR• BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacanciesBy submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link:
Responsible for designing and delivering high performing clinical-related learning programs and solutions which is aligned with the business needs. Collaborate with stakeholders to develop a capability building strategy based on skills identified as necessary to achieve overall organization goals Handle curriculum and content development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness of trainings Design training aids like activities, role plays, case studies, etc. in order to make the training session more lively and interactive Responsible for end to end training management and delivery Oversee the NCLEX review program of the company and the USRN license activation and renewal, clinical continuing education of nurses, local license renewal management, and US healthcare management system deployment Build capability of Trainers through training and certification
Posted 9 days ago • Apply before 28 Jun Recruiter was hiring 2 days ago
USRN Assistant Training Manager | NCLEX Academy | MOA Pasay Responsible for designing and delivering high performing clinical-related learning programs and solutions which is aligned with the business needs. Collaborate with stakeholders to develop a capability building strategy based on skills identified as necessary to achieve overall organization goals Handle curriculum and content development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness of trainings Design training aids like activities, role plays, case studies, etc. in order to make the training session more lively and interactive Responsible for end to end training management and delivery Oversee the NCLEX review program of the company and the USRN license activation and renewal, clinical continuing education of nurses, local license renewal management, and US healthcare management system deployment Build capability of Trainers through training and certification Aces Call Center Jobs Inc. Pasay City, Philippines · ?80,000.00 - ?110,000.00 / month Posted 9 days ago • Apply before 28 Jun Recruiter was hiring 2 days ago 1 /c/aces-call-center-jobs-inc-/jobs/242115/usrn-assistant-training-manager-nclex-academy-moa-pasay BPO Transition Manager | MOA Pasay Leadership: Responsible for leading seamless migrations anywhere from across the BPO company's global footprint. The role ensures perfect execution of transition processes with end to end accountability. Business Development: Lead new business pursuits to develop customized solutions for specific client engagements, working closely with clients for onsite projects. Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility. Organization Development: Build capability of migration functional team, bringing thought leadership to the table that improves migration set up and implementation. Aces Call Center Jobs Inc. Pasay City, Philippines · ?120,000.00 - ?160,000.00 / month Posted 9 days ago • Apply before 28 Jun Recruiter was hiring 2 days ago 2 /c/aces-call-center-jobs-inc-/jobs/242155/bpo-transition-manager-moa-pasay Training Specialist | BPO | Call Center Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities. Perform training needs analysis, training design and material development. Standardize training modules - ensuring alignment with new process releases Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training. Compensation: Php 25,000 to 45,000 Aces Call Center Jobs Inc. Mandaluyong, Philippines · ?25,000.00 - ?44,997.00 / month Posted 16 days ago • Apply before 26 Jul Recruiter was hiring 2 days ago 3 /c/aces-call-center-jobs-inc-/jobs/212452/training-specialist-bpo-call-center Training Manager The Training Manager will ber responsible for the following duties in Pamav Training Institute and Technology Center, Inc. General Management Plan the training program calendar Organize the daily activities of the training team Coordinate with the various departments and speakers to ensure a smooth and effective program Ensure profitability of the training programs Execute the strategic direction of the training company Lead the training team to stay coordinated, organized and productive Develop training programs together with consultants/trainers Prepare documentation for certification of the training programs Sales Administration Promote the training programs to prospective clients Present the company products Prepare costing and proposals during bidding process Pamav Training Institute and Technology Center, Inc. Quezon City, Philippines · ?30,000.00 - ?35,000.00 / month Posted 4 days ago • Apply before 30 Sep Recruiter was hiring 2 days ago 4 /c/pamav-training-institute-and-technology-center-inc/jobs/237711/training-manager BPO Process Trainer Manage knowledge transfer, material development and training delivery Standardize training modules - ensuring alignment with new process releases Execute process training to Operations team and calibrate results across. Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training. Compensation: Php 35,000 to 40,000 Aces Call Center Jobs Inc. Muntinlupa, Philippines · ?35,000.00 - ?40,000.00 / month Posted 8 days ago • Apply before 26 Jul Recruiter was hiring 2 days ago 5 /c/aces-call-center-jobs-inc-/jobs/186533/bpo-process-trainer #J-18808-Ljbffr