Bpo Senior Operations Manager (Mandarin Bilingual)

Job title: Senior Operations Manager (Mandarin Bilingual)
Start Date/s: ASAP
Work Arrangement: 100% Onsite in Ortigas, Manila
Salary Package: up to 200K (depends on the experience)

Qualifications:

? Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)
? 3-5 years in an operational management role in BPO setting
? It would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.
? Minimum of 2 years in college, preferably a bachelor's degree
? Willing to work a flexible schedule, including nights and weekends
? Teach direct reports to become inspiring leaders for their reports and model similar behavior
as leaders of Leads.
? Capable of multitasking, being agile, and maintaining flexibility.
? Embrace the adventure with the Client, Peers, and teams and use superior communication
skills to cultivate professional relationships with the Client.
? Use innovative channels of communication to keep teams up-to-date with day-to-day
changes in expectations and goals that are relevant to their roles
? Can work in Ortigas, Manila
Start Date/s: ASAP